SymphonyGIS AI Tools – Privacy Policy

1. What Information We Collect

We collect certain types of information to provide you with the best possible experience:

1.1 Personal Information

• Sign-Up Information: When you sign up for our beta program or subscribe to our newsletter, we collect basic contact information such as your name and email address to manage your account and communicate with you.

1.2 User-Provided Data

• Prompts and Data Samples: When you use our AI tools, your inputs, including prompts and any GIS data samples you provide, are sent to third-party AI services (such as the OpenAI API) to generate responses and automate workflows. This is essential for the operation of the Service.

Important: While we forward your data to the OpenAI API to process your requests, we do not store or access the content of your inputs beyond what is required for the Service to function.

1.3 Usage Data

• Automatically Collected Information: We collect limited technical data when you interact with our website, including:
  • Your IP address
  • Browser type and version
  • Operating system
  • Time and date of access

2. How We Use Your Information

We respect your privacy and only use your data in the following ways:

• Service Provision: To process prompts and data samples through third-party AI services to deliver AI-driven GIS automation.
• Communication: To send you important updates, newsletters, or responses to inquiries.

3. Third-Party Data Sharing

We do not sell your personal data. However, we do share your data with trusted third-party services to provide and improve our Service:

• OpenAI API: Your prompts and data samples are forwarded to OpenAI for processing and returning responses. OpenAI's use of your data is governed by their Privacy Policy.
• Service Providers: We may share basic information (e.g., email addresses) with third-party providers that help us manage communications (e.g., email services). These third parties are bound by confidentiality agreements.

4. What We Don't Do With Your Data

• Sell Data: We do not sell or share your data for marketing purposes.
• Access GIS Data: Beyond forwarding your GIS data samples to the OpenAI API for processing, we do not access, store, or analyze your GIS data.

5. Cookies

We use cookies to enhance your experience on our website, such as tracking basic usage data (e.g., pages viewed, time spent). You can disable cookies through your browser settings if you prefer not to share this information.

6. Data Security

We take security seriously and use reasonable organizational, technical, and administrative measures to protect the limited personal information we collect. However, no system is 100% secure, and we cannot guarantee the absolute security of your data.

7. Your Rights

You have the following rights regarding the personal information we collect:

• Access: You can request to see the data we hold about you.
• Correction: You may request corrections to any inaccurate or incomplete data.
• Deletion: You may request that we delete your personal information.
• Opt-Out: You may unsubscribe from our communications at any time by following the instructions in the email or contacting us directly.

To exercise any of these rights, please contact us at support@symphonygis.com.

8. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy. If you request deletion of your data, we will remove it from our systems within a reasonable time frame, unless retention is required by law.

9. Children's Privacy

SymphonyGIS AI Tools is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us, and we will promptly delete the data.

10. International Users

If you are accessing our Service from outside the United States, please be aware that your information may be transferred to and processed in the U.S. By using our Service, you consent to this transfer.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any significant changes via email or through a notice on our website. The revised policy will take effect immediately upon posting.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at: support@symphonygis.com